WOW!! ABOVE AND BEYOND CUSTOMER SERVICE!!! My new 2013 Infiniti was hit by a couple deer passing Pagosa Summit Pass. I called Absolute Shine Auto Body and Paint after speaking with my insurance company and Debbie said bring it on in! They took my estimate from the insurance company, gave me a loaner vehicle and said they would take care of the car, claim and insurance payments and call me when my vehicle was done. The loaner car was extremely nice, safe and exactly what I needed for my me and my babies.
Upon picking up my vehicle Debbie walked me through and gave me printouts of each sub estimate, repairs and alignment reports. They had to replace my front bumper and went above and beyond to find a used Infiniti bumper rather than what the insurance company suggested. They also repaired my drivers side door that was dented in and replaced it with a new one. They repaired all sensors and technical gadgets that were destroyed in the crash. They were able to mix the exact color of paint and matched the color perfectly!
Debbie took the time to walk me through the repair process step by step with my daughters which was more than impressive and professional because I was able to see exactly how meticulous they are about the work that they do.
Well done and highly recommended. I will always continue to use Absolute Shine not only because of the work they did but because of their outstanding dedication to providing their customers with the best service possible.
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